Hemmens Building FAQ
At the core of our customer service lies attentive listening to our valued clients, comprehending their concerns, and guiding them through a clear understanding of the building process. With extensive expertise in constructing and renovating homes for diverse clientele over the years, we’ve collated a comprehensive list of the most commonly asked questions.
What Information Do I Need To Provide To Get A Quote?
To obtain accurate and comparable quotes, the level of detail you provide to the builder is paramount. A complete tender package proves to be the most effective way to achieve this. This package consists of the following essential components:
House plans and diagrams: Detailed floor layouts, roof plans, and elevations provide the builder with a comprehensive understanding of the project.
Engineering documents: These crucial documents specify the structural aspects of the home, considering local weather patterns, soil types, and other factors. Items such as footings design, suspended concrete slabs, steel beams, load-bearing walls, concrete columns, and retaining walls are covered in this section.
Soil report: Prepared by a licensed geotechnical engineer, this report outlines the earth conditions that impact the construction process. The engineer uses this report to design the building’s foundation, including footings and slabs.
Specifications: This detailed document should encompass information on materials, fittings, and fixtures to be incorporated into the build. It covers various elements, such as the type and style of the kitchen, benchtops (stone, laminate, marble), tiles, timber flooring (brush box, reengineered), and light fittings (downlights, pendants). Providing this level of information helps the builder deliver accurate costings for the required materials in a fixed-price quote. It also facilitates meaningful comparisons between quotes, as different builders may offer varied costings based on the quality of fittings.
BASIX report: Complying with the new 7-Star Standard in the National Construction Code is vital for all new homes, renovations, extensions, and additions. An energy report calculates the heating and cooling loads required to maintain a comfortable living environment within the building. It ensures that the home meets the energy efficiency standards mandated by the code.
By preparing a comprehensive tender package and considering these essential components, you can empower yourself to make well-informed decisions when selecting the right builder for your project.
If you are looking for a quote for your project please send us your details via our Contact Us Page. Alternatively, we can also facilitate a complete design and build package, Contact Us to find out more.
How Do I Find The Right Builder?
Discovering the ideal builder for your project goes beyond just considering the price. While your expectations play a significant role, ensuring that the quotes you receive encompass all the necessary inclusions and allowances that align with your project’s vision is crucial. Remember, the cheapest option initially might not translate to the most cost-effective choice.
In addition to cost considerations, establishing a shared vision and understanding between you and the selected builder is paramount. The right builder will comprehend your project’s essence, ensuring a harmonious and successful collaboration throughout the construction process.
Here are a few questions you can ask yourself before selecting a builder:
1/ Is the quotation professionally presented and does it encompass all of your requested requirements?
2/ What are your initial impressions of the builder, and do you feel a good rapport with them?
3/ Are they registered and do they hold all the relevant insurances?
4/ How long has the builder been in business?
5/ Do they possess extensive knowledge of construction practices and relevant experience?
6/ Are they known for being easy to deal with?
7/ Can the builder provide references for their past projects?
8/ Can they effectively explain the permit, building, and contract processes?
How Do I Check A Builder’s Licence?
The best and easiest way to check that a builder or tradesperson is licensed is by using the Service NSW license verification online portal. You can visit it here >.
Simply just enter the contractor’s business name or license number, locate them in the search results list and the portal will pull up all the relevant information on their license and any conditions/warnings they may have.
Hemmens Building proudly holds a current builders license #379628C
What Memberships Do You Have?
Hemmens Building currently holds a membership with the Housing Industry Association (HIA). We actively participate in Continuing Professional Development programs to ensure we are up to date with relevant industry standards and technologies.
We also hold an active membership with the Association of Professional Builders, which have a wealth of knowledge and experience in assisting builders in running professional building companies and completing successful projects.
How Is Quality Managed?
At Hemmens Building, quality control is a top priority throughout every construction project we undertake. We have a robust and systematic approach to ensure that all aspects of the construction meet the highest standards of excellence. Here’s how we manage quality control:
Clear Quality Standards: We set clear and specific quality standards for all aspects of the construction process, including materials, workmanship, safety measures, and compliance with building codes and regulations.
Training and Expertise: Our team members, from workers to supervisors and subcontractors, undergo continuous training and education to stay updated on the latest construction techniques, safety practices, and quality requirements.
Regular Inspections: We conduct regular inspections at critical stages of the construction process. These inspections are carried out by our team, ensuring that each phase meets the established standards.
Documentation and Reporting: Throughout the project, we maintain detailed documentation of all quality control activities, including inspection reports and test results. This documentation helps us monitor progress and make informed decisions.
Timely Corrective Actions: If any issues or deviations are identified during inspections, we take immediate corrective action to rectify the problems. Our proactive approach ensures that any potential concerns are addressed promptly.
Supplier and Material Evaluation: We work with reputable suppliers and carefully evaluate all materials used in the construction. This ensures that we source high-quality materials that align with our quality standards.
Emphasis on Safety: Safety is an integral part of our quality control process. We enforce strict safety protocols to create a secure work environment for our team and clients.
Continuous Improvement: We believe in continuous improvement and regularly review the performance of our quality control processes. Feedback from inspections and client feedback helps us refine our methods for future projects.
Client Engagement: We maintain open communication with our clients throughout the construction process. By understanding their expectations and concerns, we can deliver results that meet or exceed their requirements.
At Hemmens Building, quality control is not just a checkbox; it’s a fundamental commitment to excellence that drives every aspect of our construction projects. We are dedicated to delivering top-notch outcomes and ensuring client satisfaction in every endeavor we undertake.
Where Do You Build?
We currently take on construction projects throughout the Central Coast Region, Lake Macquarie LGA, and even as far South as Berowra.
How Am I Kept Up To Date During The Build?
At Hemmens Building, effective communication is the cornerstone of our client-centric approach. We believe in fostering a true partnership with our clients to ensure their project expectations are not only met but exceeded. To achieve this, we maintain ongoing and scheduled site meetings to discuss progress, upcoming work, and selections.
In addition, we take great pride in offering our clients exclusive access to a personalised client portal dedicated solely to their project. This state-of-the-art portal serves as a seamless communication hub, enabling us to interact easily and efficiently. Through the client portal, we can exchange messages, review the project timeline and browse photos, make selections, access quotes, and initiate change orders, as well as view plans and other essential documents.
With open and transparent communication channels, we empower our clients to stay closely involved in the entire construction journey, making the experience both collaborative and satisfying. At Hemmens Building, we are committed to providing exceptional service, and our robust communication tools ensure that our clients are well informed and engaged every step of the way.
